Serving businesses throughout Greater Madison

Resources / Field notes

IT Glossary

Clear answers to the technology terms your business runs into every day.

The essentials

Start with the basics.

A quick reference for conversations about your systems, security, and support.

Bandwidth

The amount of data a network connection can carry in a given period of time.

Firewall

A security barrier that filters network traffic according to defined rules.

IP Address

A unique numerical address that identifies a device or network on the internet.

MFA

Multi-factor authentication adds extra verification steps beyond a password.

Patch

A software update that fixes bugs, improves performance, or closes security gaps.

Phishing

A deceptive message designed to trick someone into sharing information or opening a threat.

RMM

Remote monitoring and management helps IT teams watch over and maintain devices from afar.

SSO

Single sign-on lets people use one set of credentials to access multiple applications.

VPN

A Virtual Private Network creates an encrypted connection between you and a network.

VoIP

Voice over Internet Protocol delivers phone calls over an internet connection.

Zero Trust

A security model that verifies every user, device, and connection before granting access.

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